Delivery Information
Below you'll find answers to a variety of questions regarding the dispatch and delivery of your order. If there's anything missing feel free to email our customer service team at info@ukrugbystore.com
How long will it take to dispatch my order?
The majority of our orders will be dispatched within 24 hours.
If we have any delay in shipping your order, we will notify you of the estimated shipment date and you can decide whether you wish to proceed with the order.
However, the majority of orders are dispatched within 1 working day.
When your order is shipped you'll receive an email notification from us along with the tracking information for your delivery. You can refer to this for updates on when your package will arrive.
Do you ship worldwide?
Yes we do. We work with a variety of couriers to send packages all over the world.
How much does delivery cost?
UK Orders - £4.99
We offer free UK shipping over £100.
Europe - £9.99
USA - £9.99
Rest of the World - £14.99
We also have additional premium tracked and express options available.
How long does delivery take?
Once dispatched UK orders will be delivered within 1-3 business days,
International orders are variable and can take up to 21 days from dispatch excl any customs delays. Please refer to your tracking.
Where is my order?
If you've received a dispatch email advising that your order is on it's way you'll be able to track it there with the link we've sent. If you require further assistance please contact our customer service team via the 'Contact us' Page.
